Support

How can we help?

Most answers are below. Can't find yours? Write to us and someone from the team will get back to you as soon as we can.

Email supportinfo@vexags.com

Tell us your phone model and its system version. Screenshots help a lot.

Getting started

Do I need an account?

No. Compii starts you as a guest, so you can try it right away. When you want your routines on another phone too, link an email in Profile → Account.

How do I add a routine?

Pick one of the 110 ready-made routines in Explore, or create your own from Routines. Guide me can build it with you, one question at a time, and you can change any step later.

What does Today show?

Your plan for the day, grouped into Morning, Afternoon, Evening and Anytime, with a week strip on top. Tap play on a routine to start it. A routine you haven't done yet says Still open until the day is over: the planned time is a reminder, not a deadline.

Where can I get Compii?

Compii is coming soon to Google Play and the App Store. The buttons on the home page will take you there as soon as it's out.

Your companion and voice

Can I change my companion?

Any time, from your profile, and you can rename them too. With Compii Pro, each routine can have a companion of its own.

Can I use Compii without a voice?

Yes. Pick Silent as your companion and Compii keeps just the timer and the numbers, with a buzz at each step. You can also mute any companion, or set quiet hours.

Why don't I hear my companion?

Check that your phone's media volume is up and that your companion isn't muted in Compii. Companions also stay quiet on purpose during your quiet hours and on focus steps.

Some lines download the first time you use a companion. Until they're on your phone, you'll see them in the speech bubble without a voice.

Will Compii stop my music or podcast?

No. Your audio ducks under your companion's voice for a moment, then comes right back.

Streaks and freezes

How do streaks work?

Every routine keeps its own streak. Finish it on a day it's planned and the streak grows. You have the whole day, not just the planned minute, so a late run still counts.

What is a streak freeze?

A freeze covers a planned day you missed, so the streak keeps burning. You get 1 a week on Free and 3 a week on Pro.

What are rest days?

Days off you plan for a routine. A rest day never breaks its streak.

What is the grove?

Every routine you finish is a run. Your lifetime runs grow a grove of fifteen badges, from Seed at your first run to Evergreen at your three-thousandth. You'll find it in Rhythm.

Account and data

I'm getting a new phone. How do I keep my routines?

Before you switch, make sure your profile is linked to an email address: Profile → Account → Email. Then sign in with that email on your new phone and your routines and history come with you.

Can I export my data?

Yes. Go to Profile → Data & privacy → Export my data.

How do I delete my account?

In Compii, go to Profile → Data & privacy → Delete account & data and confirm. Your account and all of its data are deleted right away.

Can't open the app? See Delete your Compii account.

Where is my data stored?

On our own servers in the European Union. Our Privacy Policy explains what we collect and why.

Compii Pro

What does Pro add?

Unlimited routines, a different companion for each routine, full insights, 3 streak freezes a week, starting together routines, creating circles and your whole history. Compii stays free without it. See Free and Pro.

How do I cancel?

Subscriptions are handled by your app store. Open the subscriptions page in Google Play or in your Apple account settings and cancel there; Pro stays on until the end of the period you paid for.

Still stuck?

Email info@vexags.com. Ideas for Compii are welcome too.